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HABC Level 3 Diploma in Customer Service (QCF)

Aimed at assessing candidates who will be delivering and managing customer services this qualification focuses on working without direct supervision or on their own showing flexibility , awareness, good communication skills and the ability to implement changes and ideas. This qualification is suitable for employees who are working within a customer service role who have a degree of autonomy within their job role.

COURSE OVERVIEW

AWARDING BODYHABC
COURSE DURATION12 Months
SECTOR(S)All
OCCUPATIONSEmployed
QUALIFICATIONSUp to Level 3 NVQ