HABC Level 3 Diploma in Customer Service (QCF)

Aimed at assessing candidates who will be delivering and managing customer services this qualification focuses on working without direct supervision or on their own showing flexibility , awareness, good communication skills and the ability to implement changes and ideas. This qualification is suitable for employees who are working within a customer service role who have a degree of autonomy within their job role.

Print Course Download PDF

Awarding Body HABC
Course Duration 12 Months
No. of Delegates
Sector(s) All
Occupations Employed
Qualifications Up to Level 3 NVQ
Related Training

Return to Apprenticeships